Mon-Fri: 9:00 to 6:00 | Sat: 9:00 to 1:00 | Sun: Closed
7820 W Layton Ave Greenfield, WI 53220 (414)325-7700

Substitution/Return Policy

Your satisfaction is our number one priority. If you are not completely satisfied with your order, please follow the guidelines below for assistance.

Fresh Flowers

Local Florist, Flower shop We are committed to delivering your important emotional sentiments on time and as fresh and beautiful as possible. Because of the nature, seasonality, and regional availability of flowers it is sometimes necessary to make substitutions of equal or greater value. We will make every effort to maintain the "look and feel" of the arrangement by considering the overall shape, size, style, and color combinations. In single-variety arrangements the variety will take precedence over color. For instance, if an order is for yellow daisies, they will substitute another color of daisies, not another yellow flower. White roses and cream roses may be substituted for each other as well as peach roses and pink roses. Purple and pink orchids may need to be substituted for white orchids and visa versa.

Non-Perishable Gift Items

If you are not satisfied with a non-perishable gift item for any reason, you may return it to our shop for an exchange of equal value or a refund within 30 days of the purchase date on your receipt. 

Balloons

Some hospitals do not allow latex balloons with an arrangement. Mylar balloons may need to be substituted for latex balloons on some orders.

Plants

For green and blooming plants, similar plants may be substituted of equal or greater value. For one-of-a-kind plants, such as orchids, we will make every attempt to match the plant type, but may substitute with another color. Containers for plants will be as close as possible.

Gift Baskets

Substitutions within a basket may be made with items of greater or equal value if necessary to guarantee freshness and timely delivery.

Substitutions for Special Occasions

Due to the importance of delivering orders for special occasions, such as funerals, birthdays, and anniversaries, on specific days, we may make a substitution of equal or greater value to ensure timely delivery, if the flowers you requested are not available, and we are not able to contact you via the phone number(s) or email address you provided we will substitute to the closest flowers/color that are available.

Greenfield, Waukesha, Ocomomowoc WI Florist - Pteris Floral Design

For any floral occasion Pteris Floral Design a local Greenfield, Waukesha, Ocomomowoc WI professional florist, offers same day delivery in Greenfield, Waukesha, Ocomomowoc WI and surrounding areas. When you choose Pteris Floral Design for sending fresh cut flowers in Greenfield, Waukesha, Ocomomowoc WI you know that you are choosing an experienced florist.

Pteris Floral Design assures quality service and beautiful fresh flowers delivered A flower arrangement from Pteris Floral Design will brighten anyone's day! When choosing flowers from our professional floral staff, you can see the years of experience that go into every bouquet that we deliver. Place orders 24/7 on our online catalog in order to find just the right gift for that special occasion. If you prefer, call Pteris Floral Design at (414)325-7700 and speak with one of our friendly florist professionals, and we can custom design an arrangement exclusively to fit your budget.

Same day fresh flower delivery service in Greenfield, Waukesha, Ocomomowoc WI and surrounding areas In addition to local flower delivery in Greenfield, Waukesha, Ocomomowoc WI, Pteris Floral Design provides flower delivery services to the following nearby communities: . In addition same day delivery service in these zip code areas: .